We will promptly acknowledge your complaints and within 30 working days of their receipt, provide final replies.

            If you have any complaint of harassment in any matter like delay in sanction of Refund or Rebate Claims, delay in Finalisation of Brand Rates of Drawback or any demand of bribe by any officer in any matter, you are requested to send your complaint to the Commissioner or Additional Commissioner (P&V) whose personal email addresses and contact numbers are given below :
          

Name                        Designation                email-id                            Ph.Office       Res
                                                                                                                                              
Shri B.K. BANSAL         Commissioner            bansal1956@yahoo.co.in    2388241    2355601 
Shri Pramod Kumar   Addl.Commr(P&V)                                                2388166    2344105